Privacy Policy

KBC CHOCOLATIER respects your privacy. This Privacy Policy explains how your data is collected, used, and safeguarded by KBC CHOCOLATIER when you use this website (https://kbcchocolatier.com). As a visitor or customer, you are advised to review this Privacy Policy carefully. By accessing or using the services provided on the Site, you agree to the collection and use of your information by KBC CHOCOLATIER as described herein.

Information We Collect

During the registration process or while using the Site, KBC CHOCOLATIER may collect the following personally identifiable information:

  • Full name

  • Alternate email address

  • Mobile number and contact details

  • Postal code and address

  • Browsing information (including the pages you visit, links you click, the frequency of page visits, and related data)

How We Collect Information

KBC CHOCOLATIER collects personally identifiable information through voluntary actions such as registration, surveys, or other interactions on the Site.
The Site may contain links to external websites. Please note that KBC CHOCOLATIER is not responsible for the privacy practices of these external sites, which are not under its ownership or control.

Additionally, the Site and third-party vendors, including Google, use first-party cookies (e.g., Google Analytics cookie) and third-party cookies (e.g., DoubleClick cookie) together to optimize and serve ads based on past visits to the Site.

How We Use Your Information

KBC CHOCOLATIER uses your personal information to:

  • Provide personalized features and services

  • Offer promotional content and communications through the Site and other channels

  • Connect you with business associates and partners when necessary to fulfill service requests

  • Maintain transaction history in compliance with legal and regulatory requirements

  • Improve products and services through internal research and surveys

  • Notify you regarding contests, promotional campaigns, and special offers

  • Serve targeted advertisements via the Google Ad Network and similar platforms (you may opt out or manage ad preferences through the Google Ads Preferences Manager)

Information Sharing

KBC CHOCOLATIER does not rent, sell, or share your personal information with third parties, except in the following circumstances:

  • To complete transactions you initiate

  • With business associates and partners, only as necessary to provide requested products or services

  • For promotional offers when consent is provided

  • To investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to safety, or violations of our Terms of Use

  • In response to legal obligations, such as subpoenas, court orders, or requests from authorized law enforcement agencies

Financial information is used solely for transaction processing and is not disclosed for any other purpose.

Your Choices

To safeguard your information, KBC CHOCOLATIER has implemented appropriate physical, electronic, and managerial security measures. Access to your data is restricted to authorized personnel who require the information to fulfill your requests.

While KBC CHOCOLATIER strives to protect your personal information, transmission over the Internet is not entirely secure. By using the Site, you acknowledge that KBC CHOCOLATIER is not responsible for unauthorized access or disclosure arising from transmission errors or acts of third parties.

Correcting or Updating Your Information

You can update or correct your personal information directly through the Site. If you lose your login access, you may contact us via email at [store email id] for assistance.

Updates to This Policy

KBC CHOCOLATIER reserves the right to modify or update this Privacy Policy at any time. Changes will become effective immediately upon posting on the Site. We encourage you to review this page periodically to stay informed about how we are protecting your information.